At Mina’s Baby Boutique, our biggest goal is to satisfy our amazingly loyal customers. If you're not completely satisfied with your order, we will do everything we can to try and make it better!
Please look over your order as soon as you get it in your hands. If you think that you've received a defective item, contact our customer service team within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact our customer service team as soon as possible so we can get that mishap sorted out for you!
Here is a simple run-down of the rules and procedures for returns:
Items can be returned for store credit ONLY, issued in the form of an electronic code sent via email. We cannot issue refunds.
All returns must be received within 14 days* of the date that we ship out your order.
Anything purchased with any form of personalization is a FINAL SALE and is not eligible for return.
Anything purchased at a discounted price (storewide sale, clearance, etc.) is a FINAL SALE and is not eligible for return. This does not apply to rep discount codes.
Returned items must remain un-washed AND unworn.
Include your invoice when sending your item(s) back. (It helps us out if you circle the item(s) you wish to return.)
Shipping is non-refundable.
The final return is at the discretion of Mina's Clothing LLC.
Please allow our team 5-7 business days to process your return once it is received.
*Please allow 3-5 days for package transit. This will ensure that we receive your return within the 14-day window.
*Please note that our return policy applies to both domestic and international orders.
We do not accept exchanges. We do have a Facebook group for buying, selling, and trading. If you need your size changed please let us know as soon as possible.
Once the item has been cut out we cannot make a size change to your order.
Please keep in mind our current TAT listed on the website when choosing your sizes.
Gift Cards (Store Credit)
Oh, store credit. That beautiful little thing that allows you to be the proud owner of fabulous pieces that’ll have everyone you encounter asking "who's that girl?!" Here are a few things to remember about your store credit issued in the form of an electronic gift card code and sent via email. If we missed anything just email us at email@example.com
If you have your eye on that must-have maxi and it’s a little more than your gift card is worth, an additional form of payment will be required at checkout. Pssst… it’s totally worth it!
Shipping is not covered by store credit codes.
Gift card codes and store credit codes will expire one year from the date issued.
Your use of the Gift Card constitutes your agreement to our Terms & Conditions.
Changing or Cancelling Your Order
Sometimes something happens and you need to change or cancel your order. We totally understand and are here to help, but you must contact us immediately! Once your items are cut out we will be unable to change anything or cancel the order. Orders that are canceled will require a restocking fee of 20% of the total purchase price unless it is due to an issue on our end. Please look over our TAT posted at the top of the home page before placing your order. In some cases orders can go beyond our initial TAT, if so please reach out to us and we can change the sizing of your items. All sales are final.